FAQS – UNGERBOECK UNITE

Conference

How well do I need to know Ungerboeck Software to attend the conference?

Ungerboeck Unite is designed for all users. Whether you are new to the system or a seasoned veteran, you are sure to find a variety of sessions to expand your Ungerboeck Software knowledge.

I already know a lot about Ungerboeck Software. Should I attend?

Yes, yes and yes! Even if you’re already an expert, Ungerboeck Unite is the best time to learn about the latest enhancements in the newest release as well as the only opportunity to learn what is coming next! Of course, you also get the added benefit of continuing to network with your peers from year to year!

I am unable to attend the conference this year. Are the conference materials available for sale?

Conference materials are only available to registered attendees.

Where does the conference take place?

The conference takes place in St. Louis, Missouri at the Marriott St. Louis Grand. Ungerboeck has negotiated a special conference hotel room rate of $169 plus tax. For more information, see the Hotel & Travel page.

What is your cancellation policy?

The cancellation policy for conference registration is as follows:

  • Cancellations received before September 1, 2019 are fully refundable minus a $100 administrative processing charge.
  • Cancellations received on or after September 1, 2019 and before September 15, 2019 forfeit 50% of the registration fee.
  • Cancellations received on or after September 15, 2019 forfeit 100% of the registration fee.

Substitutions for registrants can be made at any time.

Training Academy

Where is the Training Academy located and when does it start?

For your convenience, the Training Academy takes place in the same location as the conference, the Marriott St. Louis Grand. The Training Academy starts at 9:00 AM on Wednesday, October 2.

How do I register, and how much does it cost?

You can register for the Training Academy when you register for the Ungerboeck Unite Global Conference! Cost is $250/course.

What is the difference between the Ungerboeck conference and the Training Academy?

The Ungerboeck conference offers insight into new and upcoming enhancements and software best practices, as well as the business benefits of the various software features. The Training Academy features hands-on training on how to use and configure various features within the system.

Do I need to bring my own computer to the Training Academy?

Yes, all courses require attendees to provide their own computer that can connect to wireless internet.

Is it valuable to attend both the Ungerboeck conference and the Training Academy?

Absolutely! The Ungerboeck Conference provides you the opportunity to learn how you can best use the features available in Ungerboeck Software to improve your business while the Training Academy shows you how to configure and implement those features.

What is the cancellation policy for the Training Academy?

The registration cancellation policy for the Training Academy is as follows :

  • Cancellations received before September 1, 2019 forfeit 50% of the total fees for all registered courses.
  • Cancellations received on or after September 1, 2019 forfeit 100% of the total fees for all registered courses.

Substitutions for registrants can be made at any time.

Can I change my courses after I register?

Any course changes on or after September 1, 2019 are subject to a $50 fee for each change request. Course change requests are subject to course availability at the time Ungerboeck processes the course change request.

What type of users should attend the Training Academy?

The Training Academy has courses for beginning, intermediate and advanced users. All courses are labeled with the targeted user level and pre-requisites to determine the best courses for your knowledge level.

What else do I need to know?

  • Courses are a half day
  • Registration for courses is limited to keep the classes small and hands on so register early
  • No registrations will be accepted at the door
  • Breakfast and lunch are provided on Wednesday and Thursday